Customer Service Representative

Primary Responsibilities:
  • Answer customer (current or prospective) questions via phone and email.
  • Troubleshoot customer issues via phone and email.
  • Build upon self-help guides.
  • Submit reports detailing areas of improvements.
  • Communicate customer issues and feedback to engineering.
  • Strong computer usage and problem-solving skills.
  • Excellent communication (written and oral) and interpersonal skills.
  • Attention to detail is a must.
  • Associate or Bachelor's degree or working towards one.
Type: Full-time / Part-time

Please Note: No agencies, phone inquiries or walk-ins please.